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Unbeatable Features

  • Guaranteed Emergency Response Time
  • 24×7 Monitoring & Reporting
  • Software Patch Management
  • Managed Anti-Virus & Subscription
  • Online Ticketing Support System

Optimized Service

  1. Monthly Scheduled On-Site Maintenance
  2. Unlimited On-Site Support for Covered Systems
  3. Unlimited Phone & Remote Support for Covered Systems
  4. 24×7 Emergency Support

Experienced Support

  • 24×7 ticketed email support
  • Secure Remote Access
  • Savvy technical support team
Workstation Management Silver Gold Platinum Diamond
Monthly Cost As low as $13 As low as $30 As low as $80 As low as $100
Guaranteed Emergency Response Time 4 Hours 2 Hours 1 Hour 1 Hour
24x7x365 Monitoring & Automated Reporting/Alerting
Software & O/S Patch/Update Management
Managed & Monitored Anti-Virus or EDR Subscription
Online Ticketing Support System
Asset Management & Reporting
Secure Help Desk Remote Access
Unlimited Phone & Remote Control Support for
Covered Systems – (Defined Applications)
Advanced Desktop Optimization & Management
VPN Client Management
Remote Support for Mobile Users
Software License Management
Mobile Phone Support
Monthly Scheduled On-Site Maintenance 1 hour per every 10 PCs 1 hour per every 5 PCs
Unlimited On-Site Support for Covered Systems
Unlimited Phone & Remote Support for Covered Systems
Workstation Annual Hard Drive Imaging
24×7 Emergency Support  

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